Customer Service – Finance
Location: Manchester city centre!!
Full time + Permanent
Monday – Friday 9am – 5pm
40 Hours a week – Hybrid
Start dates throughout September and October
Do you have experience working in an FCA regulated environment?
Are you passionate about helping customers?
Do you prioritise the customer and do what is best for them? Then this is the role for you!
We are looking for passionate and driven Customer Service focused individuals to join a reputable and well known business!
What will you be doing?
* You will be handling inbound and outbound calls from customers who are facing financial difficulties.
* You will be discussing a range of solutions and agreeing on the most appropriate available.
* Some customers may be vulnerable so we are looking for Collections Advisors who are able to be empathetic and understanding, whilst adhering to legislation and company policies.
What are we looking for?
* Experience working within a Financial services business
* Excellent communication skills both verbal and written
* Experience dealing with vulnerable customers
* Working to KPI’s within a regulated environment
If this sounds like the right role for you, apply with your CV now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.