This role is for a Head of Software Application.

The Head of HAPS will work with a global team within the EMEA, APAC and AMER regions.

The role is based in Dublin but some travel may be required. The right candidate will have at least 6 years previous experience in a similar role.

Key Responsibilities:

  • Manage the change of all APS and applications.
  • Supervise all Incidents and Problem Management processes.
  • Be the first point of contact and escalate any issues on Production Services; steer

incident analysis

  • Implement preventative action plans for improvement
  • Contribute to the production KPI dashboards
  • Oversee the production of processing according to the AMP
  • Managing the quality of interfaces/transfers between applications.
  • Continually looking over the condition of the technical components on the application
  • Understand the main business drivers and work closely with the Engineering and teams and vendors to gain an understanding and to deliver suitable solutions
  • Manage the governance of IT continuity and cyber resilience framework
  • Run programmes for local Data Centers (Live Play deployment and DR reports)
  • Regularize the Data Center Recovery Plans (ARP, TRP)
  • Manage and control cyber crisis management
  • Making sure all IT Security Controls are functional including:
  1. Identification and resolution of security incidents
  2. Individual Access Management
  3. External Vulnerability Scans & Pen Tests

Key Requirements:

  • Knowledge in the following areas is required: (Information Technology Infrastructure Library), COBIT (Control Objectives for information)
  • A bachelor’s degree in IT or similar qualification
  • At least 6 years experience in IT Application Management or a Service delivery role.
  • Great stakeholder management skills, the ability to influence and confidence working at all levels
  • Experience within the field of Change management and project management
  • Previous experience in a financial company a bonus

Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

Tagged as: Banking

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